Refund policy

Refund Policy

To return your product, please email us at opgear518@gmail.com.

Items must be returned with all original accessories and from the same country in which the order was shipped.

You will be responsible for paying the return shipping costs. Shipping fees are non-refundable.

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.

If your return is approved, your refund will be processed and a credit will be applied to your original payment method within 5-10 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.

Contact your credit card company, as it may take some time before your refund is posted.

Contact your bank, as there may be some processing time before the refund appears.

If you’ve done all of the above and still haven’t received your refund, please email us at opgear518@gmail.com.

For any other questions regarding your order, feel free to reach out to our support team at opgear518@gmail.com.

Our return policy lasts for 30 days. If 30 days have passed since your purchase, we are unfortunately unable to offer a refund or exchange.

To be eligible for a return, the item must be in its original packaging.

A receipt or proof of purchase is required to complete your return.

Partial refunds may be issued in the following cases:

Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Items returned more than 30 days after delivery.

Yes! Many of our watches, including the Armour Tough Watch, come with an IP68 waterproof rating, allowing them to withstand splashes, rain, and even swimming. Check the specifications for each product to see its water resistance level.